Your Privacy

Last updated: 12 October 2025

At a glance

At Elevate Coaching and Leadership Pty Ltd (Elevate-CLE), we respect your privacy and protect your personal information. We collect only what we need to provide and improve our services. Your data is stored securely, never sold, and handled in line with the Australian Privacy Principles and the General Data Protection Regulation (GDPR). You can request access to, correct, or delete your information at any time by contacting info@elevate-cle.com.

At Elevate-CLE, we are committed to protecting your privacy and maintaining the confidentiality of the information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where applicable, the European Union (EU) and United Kingdom General Data Protection Regulations (GDPR/UK GDPR). By using our website at www.elevate-cle.com or engaging our services, you agree to this policy.

Information we collect

We may collect personal and non-personal information when you visit our website, contact us, or use our services. This includes your name, company or organisation, email address, telephone number, billing or postal address, payment details (processed securely and not stored by us), IP address, geographic location, survey responses, feedback, and social media handles.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please get in touch with us immediately so we can remove it. You may request to review, update, correct, or delete your data at any time by emailing info@elevate-cle.com.

How we use your information

We use personal data to provide and improve our services, communicate with you, process payments, deliver updates and marketing content (if you have subscribed), respond to enquiries, and personalise your experience. You may unsubscribe from marketing emails at any time.

We may also use aggregated, anonymised data for analytics, reporting, and service improvement. This information does not identify you personally.

Legal basis for processing (GDPR compliance)

If you are located in the EEA or UK, we process your personal data only where we have a lawful basis under GDPR, including consent, contractual necessity, legal obligation, or legitimate interest.

Your data protection rights (GDPR and UK GDPR)

If you are in the EEA or UK, you have the right to:

• access, correct, or delete your information

• request restriction or portability of your data

• object to processing or withdraw consent at any time

• To exercise these rights, contact info@elevate-cle.com. We will respond within one month.

Storage, retention, and security

We take reasonable measures to protect your data from unauthorised access, misuse, or disclosure. Information is stored securely using reputable providers that meet recognised standards.

Payment information is encrypted and processed securely through trusted third-party gateways. Elevate-CLE does not store credit card details.

We retain data only as long as necessary to deliver services, meet legal obligations, and resolve disputes. In the event of a data breach, we will notify affected parties and relevant authorities as required by law.

International data transfers

Your personal data may be transferred and processed outside Australia, the EEA, or the UK. Where this occurs, we ensure compliance through standard contractual clauses or transfers to countries recognised as providing adequate protection.

Cookies and analytics

Our website uses cookies and similar tools to improve your browsing experience, understand usage, and provide relevant content. Cookies may be used for website analytics and advertising through third-party services such as Google Ads or Meta.

You can adjust your browser settings to refuse or delete cookies. Disabling cookies may affect some website features. We also use Google Analytics, which you can opt out of by installing the Google Analytics Opt-out Browser Add-on.

Sharing your information

We do not sell or rent personal data. We share information only with trusted service providers who help us operate our business, comply with legal obligations, protect our rights, or in the event of a business transfer under confidentiality protections. All third parties must adhere to privacy and security standards consistent with this policy.

Links to other websites

Our website may contain links to other sites for your convenience. Elevate-CLE is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy periodically to reflect changes in law, practice, or technology. Updates take effect immediately upon posting. The revision date above indicates the most recent version.

Contact us

If you have any questions or concerns about this policy or your personal data, please contact us:

Elevate Coaching and Leadership Pty Ltd

Email: info@elevate-cle.com

Website: www.elevate-cle.com

We aim to respond to all enquiries within 48 hours.