Terms and Conditions of Use

Last updated: 12 October 2025

Please read these Terms and Conditions carefully before using this website. By accessing or using this website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and Website Disclaimer. If you do not agree, please do not use this website.

Throughout these Terms, “we”, “us”, and “our” refer to Elevate Coaching and Leadership Pty Ltd (“Elevate-CLE”), and “you” refers to the client, visitor, or website user.

Amendment of Terms

We may modify these Terms and Conditions at any time without prior notice. You should check this page regularly to ensure you are aware of any updates. Your continued use of the website after changes are made constitutes your acceptance of the revised Terms.

Limitation of Liability

Your use of this website is entirely at your own risk. Elevate-CLE is not legally responsible for any loss or damage, whether direct or indirect, that may arise from your use of or reliance on the information, materials, or services provided on this website.

This includes, but is not limited to, loss or damage caused by errors, omissions, viruses, third-party content, or linked sites. It is your responsibility to ensure that any information, services, or materials available through this website meet your specific needs.

Competition and Consumer Act

Under the Competition and Consumer Act 2010 (Cth), Elevate-CLE’s liability for any breach of a statutory condition or warranty is limited to:

• re-supplying the services, or

• paying the cost of having the services supplied again.

These limitations apply to the extent permitted by law. You must be over 18 years of age to use this website or purchase any of our services.

Provision of Services

Elevate-CLE provides professional coaching, training, and consulting services. Services are delivered following receipt of payment and according to the terms agreed upon in your service agreement or invoice. If you experience any issues, please contact us promptly so we can assist you.

Refunds

Elevate-CLE handles refunds in accordance with the Australian Consumer Law. Because our services are customised and delivered under specific agreements, refunds are assessed on a case-by-case basis.

• Client cancellation: Refunds for cancellations will follow the terms set out in your service agreement or booking conditions.

• Service dissatisfaction: If you are dissatisfied with a service, please get in touch with us immediately. We will review your concern and may offer a partial refund, service credit, or adjustment at our discretion.

  All refunds, where applicable, are processed using the same payment method originally used.

Links to Other Websites

Our website may contain links to other websites or third-party information. These links are provided for your convenience only. Their inclusion does not imply endorsement or approval. Elevate-CLE takes no responsibility for the content, accuracy, or privacy practices of external websites.

Disclaimer

To the fullest extent permitted by law, Elevate-CLE disclaims all warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. We do not guarantee that our website, documents, or services will be error-free, uninterrupted, or free from viruses.

While we make every effort to provide accurate and current information, we make no representations about the accuracy, reliability, suitability, or completeness of the content provided.

You assume full responsibility for any decisions made based on the information available on this website.

Your Privacy

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles and the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for full details.

You may update your details at any time by emailing us at info@elevate-cle.com. All personal data is transmitted securely, and credit card information is not stored on our servers.

Third Parties

We do not sell or share personal data with third parties except where required to deliver our services or comply with the law. We may use anonymised data to analyse trends, improve our services, and understand customer needs.

Disclosure of Information

We may disclose personal information in good faith where required by law, by court order, to enforce our agreements, or to protect the rights, property, or safety of Elevate-CLE, our customers, or others.

Exclusion of Competitors

Competitors, including those offering similar coaching, training, or consulting services, are not permitted to access or use this website or its content for commercial purposes. Any unauthorised use of this website’s content will result in Elevate-CLE seeking full compensation for losses or damages incurred.

Copyright, Trademarks, and Restrictions of Use

All content on this website, including design, layout, text, graphics, logos, and images, is owned by or licensed to Elevate-CLE.

You may download or print extracts for your personal, non-commercial use only. You may also share content with others for personal use if you acknowledge Elevate-CLE as the source.

You may not reproduce, distribute, modify, store, or transmit any part of this website for commercial purposes without prior written permission.

We reserve all intellectual property rights and will take legal action for any unauthorised use.

Whole Agreement

These Terms and Conditions constitute the entire agreement between you and Elevate-CLE concerning your use of this website. No additional terms or representations apply unless required by law or agreed in writing.

Exclusion of Unenforceable Terms

If any clause or part of these Terms is deemed invalid or unenforceable under Australian law, that clause will be removed, but the remainder of the Terms will remain valid and enforceable.

Jurisdiction

These Terms and this website are governed by the laws of South Australia and Australia. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Australia.